ATATÜRK CD. Saray Mah. Atatürk Cad. No: 148, Alanya
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Prime Location by the Beachfront Nestled along the coast, Kleopatra Blue Hawai Hotel in Alanya offers a scenic escape with easy access to the beach and nearby attractions. Comfortable Rooms with City Views Each cozy room at the hotel features modern amenities like air conditioning, flat-screen TVs, and private terraces overlooking the city. Delicious Dining Options Guests can enjoy a delightful buffet or à la carte breakfast at the hotel's restaurant, starting the day with a satisfying meal. To experience seaside tranquility and exceptional service at Kleopatra Blue Hawai Hotel, book your stay now.
ATATÜRK CD. Saray Mah. Atatürk Cad. No: 148, Alanya
What this property offers to every guest — pulled live from the hotel's own facility list.
+65 more facilities available at the property
Straight from the property — times, parking, pets, children.
Verified reviews from recent guests — pulled live from our property partner.
Отель в хорошем расположение, всё было чисто и комфортно
Вай - фай нужно купить за отдельную плату. Раньше не сталкивался с такой ситуацией. Я считаю что вай фай должен быть бесплатным для гостей отеля, а не продаваться за отдельные деньги
My first stay at this hotel was absolutely wonderful, which is why I decided to return for a second year. Unfortunately, this time the experience was a complete disappointment. The biggest issue was the attitude and behaviour of one of the reception staff members, Firat. His behaviour was extremely unpleasant, rude, and unprofessional. On one occasion, when I made a simple request, he actually stood up, came very close to my face, and spoke to me in an unnecessarily loud and intimidating tone. I have stayed in many hotels, but I have honestly never experienced such inappropriate and disrespectful behaviour from a member of the front desk staff. His attitude was not only unfriendly but also completely lacking in professionalism and basic courtesy. I was also disappointed to see that he did not offer any assistance even when luggage was being taken out, including when a female guest clearly needed help. This kind of behaviour is simply unacceptable for someone working at the reception of a hotel and having direct contact with guests. It is especially disappointing because my first experience at this hotel was so positive. Unfortunately, the behaviour of this particular staff member significantly affected my overall impression of the hotel and completely changed my opinion from the previous year. The one bright spot during this stay was Rifaii, who works in the breakfast and dinner service. He was consistently kind, attentive, polite, and genuinely professional. His attitude towards guests was exactly what one would expect from a hospitality professional, and he deserves to be recognized for his excellent service. Overall, I left this time feeling extremely disappointed. A hotel can have beautiful facilities and good services, but the attitude and professionalism of its staff make a huge difference. Unfortunately, my experience at reception this year was unacceptable and has seriously affected my willingnesse to return.
Showing 5 of 67 verified guest reviews
Good · 7.4/10 average
