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Booking Queries
JetMeAway is a comparison site. For booking issues, please contact the travel provider directly (e.g. Expedia, Booking.com).
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â Frequently Asked Questions
Is JetMeAway free to use?
Yes, completely free. We earn a small commission from our travel partners when you make a booking through our links, but this never affects the price you pay.
Can I book directly through JetMeAway?
No, we're a comparison site. When you find a deal you like, we redirect you to the travel provider's website (such as Expedia) where you complete the booking directly with them.
I have an issue with my booking. Can you help?
Since bookings are made directly with the travel provider, any booking issues (cancellations, changes, refunds) need to be handled by that provider. We recommend contacting their customer support team directly.
How do you choose which providers to show?
We partner with major, reputable travel providers to give you a wide range of options. Our results may be influenced by our commercial relationships, but we always aim to show the best available prices.
How do price alerts work?
Sign up with your email on the homepage and we'll notify you when prices drop for your chosen search. You can unsubscribe at any time.