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Financial Protection

How your travel bookings are protected when you book through JetMeAway.

Last updated: April 2026

1. Our Role

JETMEAWAY LTD acts as a technology platform and an agent for various travel providers. We connect you with trusted, licensed providers to find the best deals.

2. Hotels & eSIMs

Standalone accommodation and eSIM services are provided directly by JETMEAWAY LTD and are not subject to ATOL protection. Hotel bookings are processed through our licensed payment partners with full PCI-DSS compliance.

3. Flights & Packages

Flight-inclusive packages discovered on this website are fulfilled by our ATOL-protected partners, including Expedia (ATOL 5788) and Trip.com (ATOL 11572).

JETMEAWAY LTD does not create its own packages; we provide a “Personal Scout” service that connects you to fully licensed and bonded ATOL holders.

Your air travel and package holidays are financially protected under the ATOL scheme administered by the UK Civil Aviation Authority.

4. Package Travel Regulations

Bookings for separate travel services on this website do not constitute a “Package Holiday” or a “Linked Travel Arrangement” under the UK Package Travel Regulations 2018 unless explicitly stated at the time of booking.

5. Payment Security

All payments are processed securely through PCI-DSS Level 1 compliant payment processors. We never store your full card details on our servers.

6. Booking Support

If you have any concerns about your booking or financial protection, our support team is available 24/7 for customers with an active booking.

For booking support, call 0117 463 0606 or email contact@jetmeaway.co.uk.