Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen
Prices update live for your party size.
Experience the ultimate getaway at Singular Joy Downtown Residences, where luxury meets relaxation just steps from breathtaking Playa del Carmen Main Beach. Indulgent Spa Experience Unwind in our full-service spa, offering an array of rejuvenating massages designed to melt your stress away amidst a tranquil atmosphere. Modern Comforts Retreat to one of our 17 elegantly air-conditioned rooms, equipped with Smart televisions and rainfall showerheads for an unparalleled in-room experience, enhanced by daily housekeeping. Convenient Amenities Enjoy complimentary Wi-Fi and concierge services to cater to your every need. Refresh with a drink at our poolside bar or take advantage of our 24-hour roundtrip airport shuttle for seamless travel. Book your stay today to embark on an unforgettable journey at Singular Joy Downtown Residences!
Calle 14 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720, Playa del Carmen
What this property offers to every guest — pulled live from the hotel's own facility list.
Straight from the property — times, parking, pets, children.
Pets not allowed
Service animals not allowed
Essential workers only - NO
Professional property host/manager
Verified reviews from recent guests — pulled live from our property partner.
We liked it.
The room was pretty small but very close to all the major shopping areas. Everything was so close by. There are clubs close by and the music is pretty loud which to me it wasnt much of a problem since I knocked out quick. The only issue was the AC, the room was pretty hot and Ac didnt cool enough.
IlrLthe
The property was decent inside. The tile floors were nice, also the rooms and bathrooms were acceptable. The pool area was nice with the bar. I was impressed when the staff got right on cleaning a leaking water heater in the hallway and the elevator. I could hear the faint noise of the clubs at night down the street, but it wasn't loud enought for me to not fall asleep. I was on the side of the building closest to Mandala night club.
Just Okay – Probably Wouldn’t Stay Again This was actually our second time trying this hotel. I was traveling with my teenage son, and while the building is in good shape and the room was spacious enough for both of us, there were definitely some drawbacks. The basics were covered: a comfortable bed, decent shower (though the water pressure was just okay), toiletries, fridge, Wi-Fi, and TVs—but no cable. One big issue was the AC in our first room—it couldn’t keep the space cool. We had to ask for a room change, which took a bit of back and forth—not ideal mid-trip. There’s a coffee maker in the room, but oddly no coffee provided. They also only give one room key, and no extras were available. If you run into problems, you’re told to go through your booking site (Expedia, etc.), which made things more complicated. The location is convenient—just a couple blocks from 5th Avenue and steps from a 7/11. However, it’s very close to bars and clubs, so the noise at night can be an issue. There was also ongoing construction outside, adding to the disruption. My son and I are heavy sleepers, so it didn’t ruin our trip, but light sleepers should be warned. The highlight was the rooftop pool—great view of the Caribbean, and the bar prices were reasonable. We spent most of our days exploring Playa del Carmen and had an amazing time at Xel-Há (highly recommend!). Overall, the stay was just okay. Not terrible, not great. With so many options in Playa, we’ll probably try somewhere else
Showing 5 of 109 verified guest reviews
Very good · 8.0/10 average
