Potterierei 15, Bruges
Prices update live for your party size.
Japanese-Style Courtyard Garden and Fitness Area Experience tranquility in our Japanese-style courtyard garden, a perfect spot for relaxation. Keep up with your fitness routine in our well-equipped fitness area. Luxurious Rooms with Modern Amenities Indulge in our air-conditioned rooms featuring a seating area, flat-screen TV, minibar, and a tea/coffee tray. Wake up to a delicious buffet breakfast with warm dishes served daily. Relaxing Leisure Facilities and Health Center Unwind with a massage or soak in the spa bath in our health center. Enjoy the sauna, steam bath, and sun bed for an extra charge. End your day at our hotel bar overlooking the garden or at Damme Lounge Bar for a cocktail. Book now to experience the perfect blend of luxury and relaxation at Golden Tulip De' Medici in the heart of Bruges!
Potterierei 15, Bruges
What this property offers to every guest — pulled live from the hotel's own facility list.
+21 more facilities available at the property
Straight from the property — times, parking, pets, children.
Verified reviews from recent guests — pulled live from our property partner.
“Excellent start to finish.”
Great room, large and well equipped. Super location, short walk to old town. Secure parking.
Breakfast felt rather canteen like.
Unfortunately, I was very disappointed with the service at this hotel. I actually used the parking for only two days, which should have cost €60, but I was charged €90. When we arrived, we were simply told to drive around the building and park behind the hotel. We found a private parking area there with the hotel’s name displayed on the wall, so we naturally assumed it was the correct place. We later discovered that it belonged to someone else. No member of staff came with us to show us the correct entrance, nor did anyone explain that the hotel parking was located underground. The hotel had registered our licence plate and the area was monitored by cameras, yet nobody warned us that our car was parked in the wrong place and could have been fined. When I asked about it the next day, I was told that it was my problem. Regarding the extra €30 charge, they said they would speak to management, but I never received a final answer—neither an approval, a refusal, nor any explanation. There was not even shampoo in the room. On the first day, the towels were changed and the room was cleaned, but during the following two days the room was not serviced at all, and even the toilet paper was not replenished. One receptionist seemed completely confused, while another was rude and sarcastic. This is not an acceptable way to treat hotel guests. To be fair, the location is not ideal, but it is not bad either. However, the hotel itself is very dated. The interior feels like it has not been renovated since the 1990s, and several areas and facilities appear worn out. The lift also makes worrying noises and vibrates noticeably when starting and stopping. I would not stay at this hotel again, nor would I recommend it to others. The age of the building was not the main issue—the greatest disappointment was the staff’s indifference, the poor service, and the complete lack of a proper response regarding the unjustified additional parking charge.
“Excelente hotel”
Muy acogedor
Un poco alejado pero nada grave
Showing 5 of 7,187 verified guest reviews
Very good · 8.1/10 average
