Hauptstr. 369, Cologne, NW, 51143, Cologne
Prices update live for your party size.
Convenient Location Strategically situated within a 15-minute drive of major attractions like Cologne Cathedral and LANXESS Arena, Novum Hotel Mariella Airport in Cologne (Porz) offers easy access to the best of the city. Comfortable Accommodations Relax in one of the 59 well-appointed guestrooms equipped with modern amenities such as complimentary wireless internet access, ensuring a comfortable stay for both leisure and business travelers. Amenities Galore Enjoy a delicious meal at the on-site restaurant, start your day with a complimentary buffet breakfast, and take advantage of conveniences like a 24-hour front desk, multilingual staff, and luggage storage. Plus, with a three-star rating by Hotelstars Union, expect quality service throughout your stay. Plan your stay at Novum Hotel Mariella Airport for a convenient and comfortable experience in Cologne.
Hauptstr. 369, Cologne, NW, 51143, Cologne
What this property offers to every guest — pulled live from the hotel's own facility list.
Straight from the property — times, parking, pets, children.
Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Contactless check-out is available
Gloves are available to guests
Guests are provided with free hand sanitizer
Cashless transactions are available
Masks are available to guests
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Pets allowed
Property does not offer onsite COVID-19 testing
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Property does not require health documentation at check-in
Shield between guests and staff in main contact areas
Only dogs are allowed
Service animals are allowed
Masks are compulsory at the property
Verified reviews from recent guests — pulled live from our property partner.
Upon arrival, the lady at the reception cannot comunicate even a little bit in English and she gave us a wrong room. We booked a premium room with 3 single beds and she has randomly gave me a one queen bed room. Even after I showed her my confirmation with proof, she asked me come back in two hours, she need to ask another staff responsible for this booking. This is conpletely ridicious because we had showed her the proof on our phone written down 'premium room with 3 single bedroom". She took a photo on my phone and ask me to come back in two hpurs. When we che k out, it funally come a guy who able to speak English so we ask if he can make a small adjustment for compansation but he said no, he said the only thing he can do is to tell his manager what had happened. He didnt even apologize for the mistKe they have made. And he said you can made complaint if you like. Clearly they don' t care about their business. For the room, it has no charging ports. Asked for help in the reception, she just said "no". Glasses are dirty with food stick on it. The heater is broker with all wires ypu can see through. No bath tub for a premium, show curtain is old and dirty and too small for it. The who room is old, dirty and dated. All in all, I will never come back to this hotel again and I strongly not recoment anyone to book this hotel.
Gut
Netter Mann an der Rezeption, Betten waren gemütlich.
Oda da mutfak yok, tv de dijital platformlar yok, sadece karasal yayın, banyo ve çarşaflar iyi temizlenmemişti, insan kılları mevcuttu. Personel iyiydi. Lobide ki kahve makinasında süt asla yoktu, sadece sade kahve içebildik.
Goede ligging naar Keulen centrum, vriendelijk personeel, goed ontbijt, douche was minder, steeds mega heet en dan weer koud
Showing 5 of 116 verified guest reviews
Good · 7.0/10 averageAverage of the 8 most recent reviews
