1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix
Prices update live for your party size.
Recreational Amenities : Make a splash in the outdoor pool, relax in the spa tub, or break a sweat at the fitness center. Featured Amenities : Enjoy complimentary Wi-Fi, concierge services, and a business center for all your needs. Convenient Location : Situated close to Phoenix Mountains Preserve and just a short drive from popular attractions like Grand Canyon University and Phoenix Convention Center. Get ready to experience the best of Phoenix at Best Western InnSuites Phoenix Hotel & Suites.
1615 E Northern Ave, Phoenix, Arizona, 85020, Phoenix
What this property offers to every guest — pulled live from the hotel's own facility list.
+14 more facilities available at the property
Straight from the property — times, parking, pets, children.
Maximum number of pets per room 2
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Pet max weight (per pet) in lb is 80
Pet max weight (per pet) in kg is 36
No elevators
Pets allowed
Professional property host/manager
Only dogs are allowed
Service animals are allowed
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Verified reviews from recent guests — pulled live from our property partner.
Under renovation. Room did not have bedding (bare mattress) was not properly cleaned after last guest. Staff member said no other rooms available so we went on a scavenger hunt for bedding which was only partially successful since we couldn’t find a top sheet or pillow cases
The rooms they had given me had the exterior door blocked, far away in a very dark corner and the air conditioning was very noisy. They also had large trash cans in the rooms like those they have outside and they wouldn't take them out of the room. There were also used water bottles and the toilet was full of waste. And they said the breakfast is incluided , but was false, thnaks
Staffing was rare at the front desk and didn’t answer phone calls. Tap water in room was always warm to drink. We stayed 2 nights and TV did not work at all. Room amenities very dated. No breakfast bar because of remodeling even though website says there is one. Not worth the price. Hotel promised me a partial refund but never got it. Would not stay there again.
No breakfast provided due to remodel; telephone didn’t work; toilet was leaking; wi-fi went down for 2 hours; no one was at the front desk when we went to inquire (sign said “be back in an hour” with no time listed on sign; temperature of room was too hot or too cold; a person was leaf blowing outside our door early both mornings; there was leftover food in fridge. Although they promised to refund $20 for no breakfast, it cost us much more to eat out for 2 breakfasts (family of 4). Very frustrated with the property, lack of service.
Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.
Showing 5 of 151 verified guest reviews
Very good · 8.0/10 average
