Schaefergasse 31, Frankfurt, HE, 60313, Frankfurt
Prices update live for your party size.
Convenient Amenities - Enjoy complimentary wireless internet, concierge services, and a hair salon during your stay. Star Rating - This property is proudly rated 3 stars by Hotelstars Union, ensuring a quality experience for your stay. Central Location - Hotel Scala Frankfurt City is ideally located within walking distance to popular attractions such as MyZeil and Römerberg. Make a reservation at Hotel Scala Frankfurt City now to experience these fantastic amenities and explore the vibrant city of Frankfurt!
Schaefergasse 31, Frankfurt, HE, 60313, Frankfurt
What this property offers to every guest — pulled live from the hotel's own facility list.
Straight from the property — times, parking, pets, children.
Only dogs and cats are allowed
Service animals are exempt from fees/restrictions
Cashless transactions are available
Pets allowed
Professional property host/manager
Service animals are allowed
Verified reviews from recent guests — pulled live from our property partner.
“Location, location, location”
I booked this hotel based on its location in Frankfurt. The location is fantastic and the price is right. It is simple, nothing fancy, but you have everything you need. The room was spacious, the bathroom tiny but functional. The front desk staff was friendly and spoke both, German and English. I got to check in early and left my suitcase for a few hours after check out. Breakfast is available but I didn't have any. Oh and the bed was so comfortable, I had a great sleep.
“Ethics and correct behavior towards the customer are at the top of my list.”
My daughter stayed with a friend for one night. She forgot her AirPods at the hotel (verified with Apple's Find My feature). She immediately notified the front desk from the airport, asking to have them sent to her by mail for a fee, but since they did nothing, she sent multiple official emails requesting them, to which (I imagine deliberately) they never responded. It's sad to see how a hotel can lose quality over AirPods. I believe that the quality of a hotel is also based on the moral integrity of its employees towards the customer. With this experience, who's to say that next time they won't take something from the room? Total unreliability in terms of fairness. I would no longer feel safe. This hotel is to be avoided for this reason.
“Differently a no go location”
Low quality employees, some of them are rude to the clients, The "boss" from reception scalded me on checkout and he told me to wait 30 min for a invoice. Some of the personnel form reception doesn't speak English. Rooms are small, loud and extra charged for the offered services. The city tax is 4 eur/day, I was invoiced by mistake with 10 eur/ day and they refused to return the money saying that I had a good price anyways. The prices @ events time go extra high without any logical explanation taking into consideration the level of the hotel. The heat is stoped over night. Differently I will not visit the hotel again.
Its great feelings, clean and feel safe.
The hotel is a little older, but the room was clean. The staff was very pleasant and helpful. In the evening there was a lot of people partying in the streets around the hotel during our stay (Friday and Saturday).
Showing 5 of 128 verified guest reviews
Good · 7.3/10 averageAverage of the 8 most recent reviews
