16 Holdfast Promenade, Adelaide
Prices update live for your party size.
Luxurious Beachfront Accommodation Overlooking the ocean in Glenelg, Oaks Glenelg Plaza Pier Suites offers elegant rooms with stunning views. The property boasts an indoor pool and a fitness center for guests to enjoy. Gourmet Dining and Entertainment Indulge in the culinary delights at the hotel's two bars and three cafΓ© restaurants, all while taking in the breathtaking ocean vistas. Whether for a romantic dinner or a casual drink, the options are sure to impress. Convenience and Accessibility With a valet laundry service, tour booking facilities, and proximity to Glenelg's popular attractions, including Jetty Road shopping precinct, guests at Oaks Glenelg Plaza Pier Suites are promised a seamless and enjoyable stay. Ready to experience luxury by the beach? Book your stay at Oaks Glenelg Plaza Pier Suites now!
16 Holdfast Promenade, Adelaide
What this property offers to every guest β pulled live from the hotel's own facility list.
+26 more facilities available at the property
Straight from the property β times, parking, pets, children.
Verified reviews from recent guests β pulled live from our property partner.
βBasic, nice location typical old hotel just in right place nothing moreβ
Location
Staff - called x 3 times to make an arrangement had to even email them inly to get a call the next day terrible luckily no-one was hurt or something and you needed assistance !
Great location
βShocking levels of cleanlinessβ
Reception staff were friendly and apologetic for the issue was had regarding room cleanliness but management were far less concerned in their response when I had to email.
The state of the room was genuinely shocking! Thereβd clearly been a party we stayed and it had not been cleaned at all. If not for weeks! There are multiple broken items and holes in the walls, stains on all furniture, furniture was ripped and torn, floor was sticky with stains. In the morning we even discovered some form of sticky liquid dripping from the bedside table. I tried getting a different hotel but due to the late time and my mum requiring wheelchair access it was impossible. I flagged with reception in the morning. They did apologise when I showed the photos but advised me I'd need to email management if i wanted any type of refund. Was not worth $530 a night! The manager replied to my email and tried offering a voucher. They would only offer a 20% refund stating "the offer I have put forward reflects our management teams assessment of the situation and is the maximum that we are prepared to offer". Even with a good view. For what is supposedly a very nice venue, I was genuinely appalled by the state of the room and the lack of care from management regarding it.
βOverall we had a good night but cleanliness was an issue.β
The pool was great. Our bed was comfortable
The couch in our room was disgusting, dirty marks all over it. The reception lady was a bit rude. Doesnβt hurt to smile and be nice
Showing 5 of 7,754 verified guest reviews
Very good Β· 8.1/10 average