Pigadakia Elounda, Agios Nikolaos, Crete Island, GR-72053, Agios Nikolaos
Prices update live for your party size.
Luxurious Spa Services Indulge in relaxation with a visit to the full-service spa, indoor pool, and sauna on the private beach of this Mediterranean hotel. Gourmet Dining Experience Satisfy your taste buds at one of the 4 restaurants, enjoy 24-hour room service, or unwind at the beach bar and 2 lounges offering refreshing drinks. Convenient Amenities Benefit from complimentary Wi-Fi, concierge services, and entertainment at the arcade/game room. Enjoy hassle-free services like express check-in/out and free onsite parking. To experience seaside luxury at Aquila Elounda Village Resort, Suites & Spa, book now and make unforgettable memories by the sea.
Pigadakia Elounda, Agios Nikolaos, Crete Island, GR-72053, Agios Nikolaos
What this property offers to every guest — pulled live from the hotel's own facility list.
+25 more facilities available at the property
Straight from the property — times, parking, pets, children.
Pets not allowed
No rollaway/extra beds available
Green Key (Foundation for Environmental Education)
Contactless check-out is available
Travelife
Caters to adults only
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
Verified reviews from recent guests — pulled live from our property partner.
“A fabulous holiday destination”
I have already written a review so you can see, I thoroughly recommended both the hotel and Elounda - we had a fabulous holiday there
“Missed opportunities and poor accommodation”
This hotel is in a beautiful location and has wonderful grounds. It’s a fair distance from the village but it’s still only a taxi ride away. Staff for the most part are extremely helpful especially in the restaurant and around the grounds. In the bar during the evening staff are rushed off their feet. I booked a “Mythica Junior Suite” with “expansive private terrace”. Note the wording here which is taken from the hotel website today. I arrived late at and was told I had been upgraded. The upgrade consisted of one additional room and a shower cubicle but not the terrace I had hoped and indeed paid for. The room was in fact quite shabby and it only took a few paces in white sports socks to find you’re wearing dirty socks. It took several days, with the initial help of Thomas Cook, to establish that the room I had booked did not exist. Rheee is no junior suite with an expansive private terrace. The nearest thing is a junior suite with a shared private terrace. Huge apologies from reception staff - this had never happened before - it was a marketing mistake and would be sorted. But it hasn’t. It’s still being advertised. So if you fancy a suite with a private terrace this is not the place for you. And grumbles from other guests I chatted to really does make me wonder what in the website does really exist and what is imagination and incorrect marketing. Naturally I complained - but hey I’d been upgraded - not our problem. Would I trust this hotel with another very expensive holiday? No.
“an all-round disappointment”
The hotel pretends to be a luxury high-end resort but unfortunately is rather disappointing. The general layout is cumbersome, with lots of steps and long walks up and down. The pools are a real let-down: their sizes range between small and very small. Some are in poor state of repair, with strips of paint peeling off the sides. The food is mostly mediocre and the selection of dishes is very limited. Cost-cutting is very much in evidence: the meat is usually second rate (tough, fatty or gristly), the dishes are often tasteless, sometimes barely warm, the fruit and veg selection and the offer of deserts is very basic – the kind you would see in a run-of-the mill 3 or 4 star hotel. Economising on food seems to be the norm in Greek resorts these days, but is still surprising in a five-star hotel. The most inconvenient aspect of the stay here is the stiff formality of getting even the simplest drinks or beverages. You can’t just ask for them at the bar or pour yourself some beer/wine during dinner. Everything has to go through waiters – which can take ages if there are lots of other orders or if the waiters choose to ignore you. After each order, whether at the pool bar or restaurant, you are also presented with a receipt to sign, even if the bill comes to €0.00 (in case of the all-inclusive). What an unnecessary waste of everybody’s time! The staff attitude to guests is very uneven. Some of the employees demonstrate kindness and hospitality, some others seem unable to smile, greet or even make eye contact with the guests. In some instances we couldn’t help feeling ignored or unwelcome. We find this very surprising in a hotel of this standard and a country so famous for its hospitality. A few days after our arrival we received a request to complete an online survey and duly conveyed most of the above concerns to the hotel. Even though we specified our room number there was no reaction from the management and no improvement in any aspect of our stay.
“lovely team and helpful”
Im staying in the hotel next year and wanted to just appreciate the team at Aquila as they have been so helpful in sharing information about the hotel and travel which is really helpful towards planning our trip next year. The Hotel team are so kind and helpful and really looked forward to my stay. Will be leaving a final review when I come back
“Excellent Staff and Great Relaxation Experience”
Excellent service wonderful food. Location slightly off the main track so go for all inclusive as you can get everything you need on site which makes for an excellent relaxation experience. Staff all professional and friendly without being OTT. Special mention to Nikos for being so friendly and the 2 ladies in the bar (sorry did not get your names) who worked tirelessly always friendly and cheerful. This was our second stay and we will be back!!
Showing 5 of 221 verified guest reviews
Superb · 9.0/10 average
