39 Moo 1, Tambon Maenam, Koh Samui (Surathani), Mae Nam
Prices update live for your party size.
Luxurious Accommodation Indulge in spacious rooms with classic wooden furnishings and stunning floor-to-ceiling windows offering natural light and ocean views. Each room comes equipped with a cable TV and minibar for your comfort. Relaxation and Wellness Unwind at the Pandanus Spa with rejuvenating massage therapies or enjoy a workout with panoramic ocean views at the on-site fitness centre. Perfect for a tranquil and refreshing escape. Culinary Delights Savor the best of Thai and European cuisine at the resort's restaurant, and don't miss the special barbecue dinner featuring fresh seafood every night. A treat for your taste buds awaits at Fair House Villas & Spa. Experience tropical paradise at Fair House Villas & Spa, Koh Samui. Book now for an unforgettable stay!
39 Moo 1, Tambon Maenam, Koh Samui (Surathani), Mae Nam
What this property offers to every guest — pulled live from the hotel's own facility list.
+31 more facilities available at the property
Straight from the property — times, parking, pets, children.
Verified reviews from recent guests — pulled live from our property partner.
All
“Hotel espaçoso e super calmo para umas férias relaxadas”
Simpatia dos funcionários e dimensões do quarto
Pequeno-almoço almoço com pouca escolha e sumos artificiais em demasia
“We left for another hotel due to the cleanliness”
We were in the property for all of a few hours.
We stayed at this hotel for four nights in Koh Samui. It is advertised as a 5-star property, which, in our view, it certainly is not. The price of the rooms far outweighs the level of service and cleanliness provided. We arrived late (around midnight) and were taken to our room by buggy, which is necessary given how steep the walk is. Upon arrival, issues became apparent almost immediately. My partner used the shower, which had a strong raw sewage smell. While we understand this can occasionally happen in warmer climates, running the water did not resolve it, in fact the smell worsened. At the same time, I turned down the bed to find stained sheets, a dead mosquito, and hair present. We contacted reception, who said they would come to inspect. While waiting, we noticed further problems: mould on the ceiling above the bed, damp patches on the walls, used wax pots, and a dirty bath. Reception informed us that nothing could be done immediately that night but they could change us to a spare room tonight and then we look again in the morning. At that point, we had completely lost confidence in the hotel and decided to leave. Reception pushed us to return the next day. The following day, the hotel offered us an upgraded villa. While we appreciate the gesture, we had already checked out and did not feel comfortable returning. More importantly, we do not believe a higher category room should be maintained to a better standard than a standard room. We therefore requested a refund. The hotel agreed to this in writing. However, it has now been over a month, and despite multiple follow-ups, including requests via Booking.com, we have received no response. We have since had to escalate the matter through our credit card provider.
Showing 5 of 1,480 verified guest reviews
Very good · 8.8/10 average
