Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710, Playa del Carmen
Prices update live for your party size.
Rooftop Massages and Terrace Views Indulge in onsite massages and breathtaking views from the rooftop terrace, perfect for relaxation. Fine Dining and Exceptional Services Experience exquisite dining at Carboncitos restaurant, with room service available, ensuring culinary delight. Enjoy convenient amenities such as concierge services and complimentary Wi-Fi. Central Location with Stylish Rooms Stay in one of the 18 uniquely decorated guestrooms featuring modern conveniences and daily housekeeping. Immerse yourself in the heart of Playa del Carmen, just steps away from Quinta Avenida and Playa del Carmen Main Beach. To make the most of your Playa del Carmen getaway, book your stay at Hotel Cielo today!
Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710, Playa del Carmen
What this property offers to every guest — pulled live from the hotel's own facility list.
+9 more facilities available at the property
Straight from the property — times, parking, pets, children.
Pets not allowed
No rollaway/extra beds available
Noise-free rooms not guaranteed
Contactless check-out is available
No elevators
LGBTQ friendly
Professional property host/manager
Contactless check-in is available
No cribs (infant beds) available
Verified reviews from recent guests — pulled live from our property partner.
My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10
Only thing I would have changed was the curtains. A lot of light came into the room at night.
This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel.
We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us.
Great locqtion great hotel convenience so close to 5 avenue
Showing 5 of 110 verified guest reviews
Very good · 8.8/10 averageAverage of the 8 most recent reviews
