Zhiuli Shartava β10, Batumi
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Luxurious Accommodation New Wave Hotel in Batumi offers a 4-star experience with air-conditioned rooms featuring modern amenities like a flat-screen TV and a private bathroom. Guests can enjoy the seasonal outdoor pool, fitness centre, and sauna, ensuring a relaxing stay. Culinary Delights Indulge in a variety of cuisine at the hotel's restaurant, serving American, British, and French dishes. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available upon request. Relaxation and Convenience Unwind at the spa centre or socialize in the shared lounge and bar. The hotel also provides a business centre for guests' convenience. With multilingual staff available 24/7, your needs are always taken care of at New Wave Hotel. Book now to experience luxury and comfort at New Wave Hotel in Batumi.
Zhiuli Shartava β10, Batumi
What this property offers to every guest β pulled live from the hotel's own facility list.
+49 more facilities available at the property
Straight from the property β times, parking, pets, children.
Verified reviews from recent guests β pulled live from our property partner.
βDespite these issues, I would actually consider staying at this hotel again if the service and attitude towards guests iβ
The hotel is genuinely great. The rooms are spacious and very clean, and the breakfasts are delicious. A special thank you to the housekeeping team β they did an outstanding job and kept everything spotless throughout our stay. The location is excellent as well. There are plenty of shops and restaurants nearby, as well as a shopping mall, and the sea is just a short walk away.
Unfortunately, our experience with the front desk staff was quite disappointing. We were moved to another room very late in the evening because of a mistake at reception β they had accidentally checked us and another guest into the same room. The following day, my husband was woken up by hotel staff who came to congratulate him on his birthday. The only problem was that it wasnβt actually his birthday that day. Throughout our stay, we felt an unnecessarily cold and somewhat arrogant attitude from the staff, as if they were upset with us for something. This was especially disappointing considering that the problems were caused by mistakes on the hotelβs side. Another inconvenience was the air conditioning. The temperature cannot be adjusted independently in the room. We had to call reception whenever we wanted the air conditioning turned off, and it was impossible to set a comfortable temperature. When the air conditioning was on, it was too cold; when it was off, the room became stuffy. After all of this, and after we left a negative review on Google Maps, we were offered a better room. We really appreciate the gesture and would like to say thank you for that.
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A wonderful hotel with a very good location. Good breakfasts. Excellent staff.
Showing 5 of 1,284 verified guest reviews
Very good Β· 8.3/10 average
