Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760, Tulum
Prices update live for your party size.
Rooftop Terrace with Stunning Views Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Dining Options For Every Taste Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Comfortable Rooms with Modern Amenities Make yourself at home in one of the 19 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Book now for a memorable stay at Xkeban Tulum, where comfort and convenience meet luxury and style.
Mz 923 Privada Lt 002 6, La Veleta, Tulum, QROO, 77760, Tulum
What this property offers to every guest β pulled live from the hotel's own facility list.
Straight from the property β times, parking, pets, children.
Pets not allowed
Service animals not allowed
Contactless check-out is available
Cashless transactions are available
Essential workers only - NO
No elevators
Property does not offer onsite COVID-19 testing
Professional property host/manager
Contactless check-in is available
Property does not require health documentation at check-in
Gap period enforced between guest stays - 24 hours
Verified reviews from recent guests β pulled live from our property partner.
we checked in and were escorted to the room by a hotel employee. When the employee opened the door, he immediately realized the room had not been cleaned. We were surprised, but offered to go out and get food to give them time to clean the room. Only after we made that offer were we told that the cleaning crew had already left for the day, and the room could not be prepared. The only alternative the hotel could offer was a different room that did not include the private hot tub and was located on the fourth floor, with no elevator. This was not acceptable to us, as it did not match what we had reserved and paid for. We asked to cancel the reservation, but were told that since the booking was made through Expedia, the hotel could not cancel or issue a refund directly.
Me gustΓ³ todo, el servicio y la atenciΓ³n al cliente es 10 / 10 desde la recepciΓ³n hasta el roof. Me gustΓ³ que el mismo personal trata de llevar el nombre del Hotel en alto y lo que mΓ‘s me gustΓ³ la leyenda y todo lo que te atrapa en el hotel, recomendado 10000/10000, yo regreso sin preguntar.
βXkeban avril full spirituel hotelβ
La musique sur le toit jusquβΓ 11h le week end on savait pas Les murs ont des oreilles
βLovelyβ
The staff was amazing! Super nice friendly and helpful. The construction noise made it hard to sleep in the mornings but they gave us complementary drinks to make up for it because itβs really not their fault. They went above and beyond with the decor and hospitality. Highly recommended. The roof top sunsets were beautiful. Thereβs no tvs lol I thought that was funny lol but very nice hotel
Great people
Showing 5 of 23 verified guest reviews
Very good Β· 8.4/10 average