Garb Suhail, Aswan, Aswan Governorate, Aswan
Prices update live for your party size.
Luxurious Spa Services : Indulge in massages, body treatments, and facials at our resort to relax and rejuvenate. Recreational Paradise : Take advantage of the outdoor pool, waterslide, and concierge services for a memorable stay. Culinary Delights : From complimentary breakfast to poolside bar drinks, savor every moment with our varied dining options. Experience tranquility at Kato Dool Wellness Resort. Book now for a blissful retreat on the picturesque waterfront in Aswan. πΊ
Garb Suhail, Aswan, Aswan Governorate, Aswan
What this property offers to every guest β pulled live from the hotel's own facility list.
+35 more facilities available at the property
Straight from the property β times, parking, pets, children.
Pets not allowed
Property confirms they are implementing guest safety measures
Service animals not allowed
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are conducted regularly
Cashless transactions are available
Essential workers only - NO
No elevators
Bed sheets and towels are washed at a temperature of at least 60Β°C/140Β°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property does not offer onsite COVID-19 testing
Food service has been amended for enhanced safety
Property is cleaned with disinfectant
Social distancing measures are in place
Professional property host/manager
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Property does not require health documentation at check-in
Gap period enforced between guest stays - 24 hours
Verified reviews from recent guests β pulled live from our property partner.
This spot is lovely, staff are friendly & food is tasty. However, we would not stay again until they improve some of their issues. These include: 1. Communication: it was difficult to get responses before we arrived. Emails about excursions were not returned. The only time I got a response was in the WhatsApp chat although I had to send reminders so they would get back to me. Indeed, I sent through this feedback after our stay & never heard back. 2. No Wi-Fi connection: This was especially challenging because they only have a digital food menu that requires wifi to view it. 3. Timeliness in the restaurant: while the food was delicious once it arrived, it took far too long. We were told to be at the restaurant for dinner at 20:00. We arrived on time but we still hadnβt even received our drinks by 21:30. We waited 95 minutes for drinks and dinner and then we waited another 35 minutes for dessert. Most items on the menu were not available. 4. Bathroom facilities in our room: our bathroom flooded every time we used the shower so we had standing water on the floor the entire stay, which meant we had to walk through puddles of dirty water to use the sink or toilet. 5. The driver the hotel uses spent most of the time in the car distracted with phone calls & text messaging while driving. It felt unsafe. He also lectured us on the harms of alcohol when we asked him to stop somewhere so we (3 middle-aged adults) could purchase some beer to drink after a long, hot day.
βRemote Aswan stayβ
Kato Dool is unique and charming but accessibility is challenging. Not recommended for a busy touring schedule. The spa was unexpectedly closed during our stay and that was disappointing.
Lovely hotel but very difficult to get to
Beatiful and aesthetic location. Great view of the river Nile and city of Aswan. The staff is super freiendly and helpful. Wonderful experience. Great location to take instagrammable pictures and videos. Only pain point - there was no WiFi, as their internet reception was being affected by wind. Need to invest in better infrastructure for connectivity services. But everything else was wonderful.
Property property design is amazing and the view is breathtaking. The only two concerns is itβs far away from downtown Aswan plus the roads to get to the hotel are in a very bad shape and taxi refuses to go there. Dogs in the area are very noisy and bark a lot. If itβs your first time in Aswan, I would recommend you staying in downtown.
Showing 5 of 21 verified guest reviews
Very good Β· 8.8/10 average