No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041, Chengdu
Prices update live for your party size.
Luxurious Spa Services Pamper yourself with massages, body treatments, and facials at the on-site spa for the ultimate relaxation experience. Delicious Dining Options Savor Asian cuisine at Garden Cafe or opt for 24-hour room service. Conclude your day with a drink at the bar/lounge for a perfect evening. Top-notch Amenities Benefit from complimentary WiFi, concierge services, and a shopping area. Additional perks include limo service, conference spaces, and free parking. Book your stay at Crowne Plaza Chengdu West now for a memorable and indulgent experience at this top-rated hotel!
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041, Chengdu
What this property offers to every guest — pulled live from the hotel's own facility list.
+4 more facilities available at the property
Straight from the property — times, parking, pets, children.
Pets not allowed
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Professional property host/manager
Verified reviews from recent guests — pulled live from our property partner.
“A hotel never keep it words even in writing!”
As a loyal customer of IHG. I took a personal trip to Chengdu with my kid and booked 3 nights for a twin bed. Due to some conference Crowne Plaza Chengdu West called me that due to some reason they said upgrade me to a suite at club floor. Upon check in I told them I wanted a twin bed as the suite only one king size bed. So they said can setup small bed. On day 1 went to the club lounge without any trouble. And also the 2nd day morning for breakfast. Only on 2nd day evening when I tried to enter the club lounge I was asked to pay for the service. I showed to the staff Ms Ding on my reservation that I should entitled club floor access. But Crowne Plaza West insist my upgrade to club floor not subject to club lounge. To me what the hotel put in writing also can denied responsibility. I will say I have no trust in this hotel. I hope IHG can put the management of Chengdu West in order.
The staff was excellent. They went above and beyond to make my family and I feel welcome. The rooms were nice, but some aspects felt past their prime. While the room was non-smoking, there was a lingering smell of smoke in some areas. The hotel is well away from the city center and required a long walk to get to any food options. However, it was very convenient for our trip out of Xipu Station.
Shower stall was very moldy (black) and the carpet was full of stain. Smelled like beer.
V
city vicinity clean and safe
Showing 5 of 40 verified guest reviews
Superb · 10.0/10 average
