No: 10, Glenfall Road, Nuwara Eliya, Central, 22200, Nuwara Eliya
Prices update live for your party size.
Spa and Recreational Amenities - Indulge in massages, body treatments, and more at the onsite spa. Enjoy the attached winery, indoor pool, and sauna for relaxation and leisure. Dining and Refreshments - Delight in a variety of dining options with 2 restaurants, 2 bars/lounges, and a coffee shop/cafe offering delicious snacks. Plus, 24-hour room service is available for your convenience. Event Spaces and Comfortable Rooms - Host your events effortlessly with a conference center and meeting rooms. Unwind in the 160 guestrooms equipped with modern amenities like flat-screen TVs and rainfall showerheads. With a prime location near top attractions, Araliya Green Hills Hotel in Nuwara Eliya offers luxury and convenience for your stay. Book now for an unforgettable experience.
No: 10, Glenfall Road, Nuwara Eliya, Central, 22200, Nuwara Eliya
What this property offers to every guest β pulled live from the hotel's own facility list.
+10 more facilities available at the property
Straight from the property β times, parking, pets, children.
Pets not allowed
Essential workers only - NO
No elevators
Professional property host/manager
Contactless check-in is available
Verified reviews from recent guests β pulled live from our property partner.
The room was okay. But the bathroom was gross. It smelled. And the shower head sprayed water everywhere. The worst thing about the hotel was that it was soooo loud. There was an annoying loud noise outside our window, the whole night! And also this buzzing sound from inside the hotel, we were on the same floor as the poolβmaybe there. I couldnβt figure it out. But I couldnβt sleep all night!
I loved my stay here! Everyone was very accommodating and friendly. Definitely felt like home
βPhysical plant is okay, but service is terribleβ
The physical infrastructure of this hotel is in okay shape (but not great shape). Where the hotel really disappoints is in service. The staff are not well trained, and systems are not in place for reasonable performance. Our check-in process was confusing, where they found my name and booking in their system, and then 5 minutes later asked me if I was sure that I booked at Araliya Green Hills. I ordered a boxed breakfast to take on my early morning hike, but they forgot to put it in. The front desk staff later explained to me that they put in the order, but the kitchen staff messed up. When I asked for it at 5am, instead of simply saying "sorry, the food isn't ready", the staff wasted 10 minutes of my time interrogating me about who did i put the order with, what did I order etc, to try and make the case that I must have forgotten. Luckily I had taken a picture of the written order, and that finally got the staff to stop wasting my time. I won't write more, but there were more incidents like this, which all signaled untrained, unprofessional staff. i think they are trying to run the hotel on a low budget, without properly training staff. There are many other hotels in Nuwara Eliya with much better views and better location. I would strongly recommend staying at one of those instead. Maybe pick a boutique hotel on a hillside if you can. Araliya Green Hills is only worth it if you are paying no more than $80 per night.
Beautiful hotel, with good food, great service
Staff were we helpful and polite property was clean , meals were good will stay in in that hotel again .
Showing 5 of 20 verified guest reviews
Good Β· 7.2/10 average