Souphanouvong Avenue, Sikhotabong District, Vientiane
Prices update live for your party size.
Strategically Located Aparthotel Somerset Vientiane is nestled between Rue Samsenthai and Rue Setthathilah, a stone's throw away from the King Fa Ngum statue, making it a prime choice for business and leisure travelers alike. Luxurious Amenities Guests can enjoy a plethora of facilities such as a tennis court, lap pool, fitness room, sauna, and even a children's playground. The on-call staff and 24-hour reception ensure a seamless experience during your stay. Home Away From Home Each apartment boasts a fully equipped kitchen, stylish furnishings, and a designated workspace. The daily continental breakfast and proximity to key attractions like Wat Sisaket and the Night Market make Somerset Vientiane a top pick. Book now for a delightful blend of comfort and convenience at Somerset Vientiane!
Souphanouvong Avenue, Sikhotabong District, Vientiane
What this property offers to every guest β pulled live from the hotel's own facility list.
+34 more facilities available at the property
Straight from the property β times, parking, pets, children.
Verified reviews from recent guests β pulled live from our property partner.
βIt ruined the whole experience; I didn't feel served at all. One bad apple spoils the whole bunch.β
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βIt ruined the whole experience; I didn't feel served at all. One bad apple spoils the whole bunch.β
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The fines for smoking have varied each time they've been collected over the past two weeks, from the first day onwards.
βExtremely disappointing. Absolutely disgusting.β
The breakfast was another disappointment. There was very little variety, and honestly, the food was not good. The bathroom facilities were also extremely outdated. The shower equipment looks old and poorly maintained. What I found particularly confusing was the bathtub. Isnβt a bathtub supposed to be used for taking a bath? We were told that we could not use it for bathing because it was considered dirty. Then what exactly is the bathtub there for β decoration? If the bathtub is not allowed to be used, this should be clearly stated before guests book the room. It makes no sense to provide a bathtub but then tell guests they cannot actually use it. The bathroom layout and facilities were also very inconvenient. There was no proper water spray/bidet next to the toilet, which is a basic facility that many guests would expect. After staying here for nearly half a month, the problems just kept adding up β poor service, unclear additional charges, outdated facilities, disappointing breakfast, and inconvenient bathroom equipment. For the price they charge, the overall experience is simply not acceptable. I would definitely not recommend this hotel and would choose somewhere else in Vientiane next time.
The service attitude was extremely poor. To be fair, there was one shift of staff who provided good service and had a much better attitude. However, the supervisor from the other shift was extremely disappointing. I honestly donβt understand what Iβm supposed to βunderstandβ about his behavior. Unreasonable and arbitrary charges? Wouldnβt it be much better to simply have clear, transparent pricing from the beginning? If there are additional fees or penalties, just clearly state the prices and rules upfront. Guests can understand and accept reasonable charges when everything is clearly explained. There is absolutely no need to make things confusing by charging different amounts or giving different reasons afterward.
Showing 5 of 255 verified guest reviews
Very good Β· 8.4/10 average
