108 Kathiresan Street, Colombo- 13, Colombo, 01300, Colombo
Prices update live for your party size.
Convenient Amenities Enjoy complimentary wireless internet access and concierge services during your stay. Delicious Breakfast Options Start your day with a local cuisine breakfast available daily for a fee. Premium Services Benefit from express check-out, dry cleaning/laundry services, and a 24-hour front desk. Additionally, take advantage of the roundtrip airport shuttle and free self-parking. Stay in one of the 26 guestrooms with modern amenities and comfortable accommodations. Explore nearby attractions like Pettah Market and Dutch Hospital Shopping Precinct. Perfectly located in Colombo, Metro Port City Hotel offers convenience and comfort for your stay. Book now for an unforgettable experience!
108 Kathiresan Street, Colombo- 13, Colombo, 01300, Colombo
What this property offers to every guest โ pulled live from the hotel's own facility list.
Straight from the property โ times, parking, pets, children.
Pets not allowed
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60ยฐC/140ยฐF
Staff wears personal protective equipment
Temperature checks are available to guests
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Reservation might be required for some facilities onsite
Social distancing measures are in place
Professional property host/manager
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Shield between guests and staff in main contact areas
Masks are compulsory at the property
Verified reviews from recent guests โ pulled live from our property partner.
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โDisappointing Stay โ Not Worth the Priceโ
I stayed at this hotel in Colombo for 3 days after finding it online with seemingly good reviews, but my actual experience was quite the opposite. Check-In Experience: Check-in was handled manually, including handwritten registration and paper bills, which felt outdated but manageable. Room & Noise Issues: Once I entered the room, it was just okay. Unfortunately, there was ongoing construction work on the upper floorsโconstant drilling and breaking sounds that gave us headaches. I requested a room change to avoid the noise, and although they initially said the new room would cost extra, they later offered it at the same rate. Still, the noise continued until 5 PM every day, which made it impossible to relax. Cleanliness & Facilities: The room had an unpleasant smell, and the corridor wasnโt any better. The bathroom was in poor condition with stained tiles and general dirt. Basic amenities were missingโno toilet paper, no bottled water, and only one towel provided in a double room. For the rate charged, this is unacceptable. Service & Management: While the staff seemed to be working, there was no sign of proper management. The property appears to be privately run with minimal oversight. It seemed they mostly rely on regular guests who donโt mind the lack of quality. During our stay, someone knocked on our door and randomly asked when we would check outโwithout knowing our room number or name. This felt unprofessional and intrusive. Staff on the floor often engaged in loud conversations, creating even more noise and disturbance for guests. Unfair Charges: The hotel charges Rs. 6,500 for a 24-hour stay starting from check-in time. On the final day, I requested an extra 7 hours to wait for my next destination and was shocked to be charged Rs. 5,500. How does 7 hours cost almost the same as 24? It felt like they were just focused on extracting money rather than providing service. Overall Verdict: This stay was disappointing from start to finish. Poor hygiene, noise, lack of basic facilities, and money-minded service made it an unpleasant experience. I wonโt be returning and wouldnโt recommend this property to anyone.
The people were all very friendly and the room was good and quite clean. The kitchen on the 1st floor, however, was pretty gross and could use with some attention. Nice that they have parking, although it is quite limited. Thereโs a couple of working lifts and a nice view from the 7th floor. Very close to Pettah Market and only about a 20 minute walk to the Dutch hospital.
โGood Location/Underwhelming Roomโ
Positives are that it's in a great central location near the Red Mosque and restaurants and a great price. The staff was really friendly and helpful as well and helped me arrange airport transportation. Negatives are that the internet didn't work the day I was there, the room A/C was set to 32 degrees and I couldn't adjust it, and the room and hotel itself seemed a little run down and creepy. I didn't mind too much since I was there for just a night before my flight home, though. Would recommend for short stays because of the price and location.
Seriously, other bad reviews are exagerated. People expect to have a palace for 20$?? The room was perfectly find for this kind of budget hotel. Staff was very kind and helpfull. Neighbourhood can be creepy on sundays and at night but ok during the day. Bed was confortable. I had a view on the city and the lotus tower on the 6th floor.
Showing 5 of 35 verified guest reviews
Pleasant ยท 6.0/10 average