Jl. Cileduk Raya, No. 35, Kebayoran Lama, RT005/RW002, Jakarta, 12230, Jakarta
Prices update live for your party size.
Outdoor Pool and Complimentary Wi-Fi Take a refreshing dip in the outdoor pool or stay connected with the complimentary wireless internet access during your stay. Dining and Room Service Indulge in delicious meals at the hotel's restaurant or enjoy the convenience of 24-hour room service for a cozy night in. Convenient Location and Airport Shuttle Explore nearby attractions like Gandaria City Mall and Senayan National Golf Club, and easily travel with the roundtrip airport shuttle available at a surcharge. For the perfect blend of comfort and convenience in Jakarta, book your stay at Hotel Neo+ Kebayoran Jakarta by ASTON .
Jl. Cileduk Raya, No. 35, Kebayoran Lama, RT005/RW002, Jakarta, 12230, Jakarta
What this property offers to every guest — pulled live from the hotel's own facility list.
Straight from the property — times, parking, pets, children.
Pets not allowed
Service animals not allowed
Guests must provide proof of COVID-19 vaccination
Cashless transactions are available
Guests must provide health documentation
Essential workers only - NO
Property does not offer onsite COVID-19 testing
Professional property host/manager
No cribs (infant beds) available
Verified reviews from recent guests — pulled live from our property partner.
Die Zimmer sind kein Luxus, aber bieten alles Nötige und sind sauber. Das Personal ist hilfsbereit, aber kann nur teilweise Englisch.
“Superb”
Amazing place to stay and relax during holiday Super short holiday but we had so much fun experience Specially from the swimming pool also the view from our room is insane that totally amazing . We will definitely comeback for another chill day
Repairs to leaking air conditioner was immediately resolved.
“You deserve to blacklist my next reservation if you dislike my experience.”
It's good your team refund my money asap. But this is more than just "money" and i will explain below. At first i choose you for our stay because i've stay with you many times and mostly reserved under my wife's name and we're satisfied with ur hospitality. But for this time i won't recommend you anymore. I've booking my reservation on your website as you can see all pictures as i attach below, then i paid by mbanking transfer. I knew that i'll be coming late and my wife will arrive first because we're on different place that time, so i sent all transaction detail to her. The thing that made me shocked is REYNALDI, the man who handle my wife said UNPAID RESERVATION! He's checking on system and still say the same! It supposed to email on reservation that you received, showing detail for all information! My wife thought that i haven't pay and she forgot that i've sent to her the detail, so she pay again by Qris. More terrible thing happen and makes me more disappointed that they fail for void, and your staff tell to my wife will refund by transfer FASTEST 14 DAYS! Then i arrive and come to the counter for asking free parking,then i mention my room number, and asking about the problem to MR REYNALDI and ask for refund asap, he just said for the template sentence with un-hospitality face said i must to confirm for the payment first and follow the refund regulation. Where are you when i call you many times? Have you answer my call for payment confirmation? I wait in front of the counter for further follow up because we have rights to get our money back soon and i did as regulation that you make if want stay in connecting room i should book NEO ROOM. During i'm waiting he's tryin' to keep busy with his computer and seems like nothing happen and THERE'S NO ONE IN FRONT OF HIM! Is it a hospitality? I ask "how long that i must wait here?" And he still say the same, I still heard unsatisfied answer by the word of "regulation". A women that i forgot the name (maybe his superior or someone else i dont even want to know) come from backoffice and handover the case. While i'm trying to explain the detail she cut my explaination and said "REGULATION" over again. She blame me and my wife "why i didn't confirm, and why she doesn't show the transaction upon check in, why didn't confirm by whatsapp if they didn't answer my calls", should i? THE RESERVATION DETAIL SHOULD DO! She said not only my reservation come to their email, is it your reason to not check for the details? Or maybe your website need more detail while send reservation email to hotel? That's your bussiness. The guest follow the rule and something happen by you and still blame us as the guest? Final sentences that make me think i will not recommend and never stay here anymore is "kalau boleh tau, kira-kira kendala bapak tidak mau menunggu by transfer apa ya pak?, kita akan proses besok kok" What a good hospitality right? Everyone has their own unpredictable problem dude! Could you think "if" accident happen to me "i lost my stuffs wallet, phone and so on during on the way, and got no money left, can i buy the meals with your regulation in others store?" Think carefully before asking your guest! If i book for 1 room i'm fine if this happen, it's 2 rooms and must to follow your regulation. And if transaction causes by EDC lost signal upon pay at hotel then bank must follow up this case, i have to wait for refund, and i understand and i will follow the regulation! But this case causes by you! You may blacklist my next reservation, that's fine, you deserve it. But i will never stay here again fyi. We should feel comfort to stay with you but i got unpleasant momen since at the beginning, but your room was good, comfort enough, your room service was so delicious honestly. I hope this case never happen to other guests and you have to keep hotel image "BY ASTON", Aston has the best hospitality service as i know even for under 4stars hotel. Sorry and thank you.
“Recommended Hotels”
Good Hotels , staff very friendly, excellent service, room clean & tidy . To much varian breakfast and good taste. Outdoor swimming pool good view and gym good condition Recommended hotels business or traveling
Showing 5 of 28 verified guest reviews
Very good · 8.5/10 averageAverage of the 8 most recent reviews
