No. 47/23, Paratharkaya Round Road, Kosgoda, Sri Lanka, Bentota
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Luxurious Amenities The Habitat Kosgoda offers a wide range of amenities such as an outdoor swimming pool, fitness centre, and a garden for a truly luxurious stay. Stunning Views Enjoy breathtaking pool views and sea views from the comfort of your room's balcony at The Habitat Kosgoda. Delicious Dining Start your day with a scrumptious à la carte, continental, or Asian breakfast options available every morning at the hotel. Ready to experience a blend of luxury and comfort at The Habitat Kosgoda? Book your stay now for an unforgettable getaway!
No. 47/23, Paratharkaya Round Road, Kosgoda, Sri Lanka, Bentota
What this property offers to every guest — pulled live from the hotel's own facility list.
+41 more facilities available at the property
Straight from the property — times, parking, pets, children.
Verified reviews from recent guests — pulled live from our property partner.
Beautiful hotel, but unfortunately, the service and staff attitude we experienced were nowhere near five-star. Very disappointing.
One of the worst hotel staff experiences we have ever had. Habitat Kosgoda by Asia Leisure may be a beautiful five-star property, but the attitude and professionalism of some of the staff are far from five-star. We arrived with a group of 25 Italian guests, and unfortunately, the way the ground staff treated us was extremely disappointing. They did not even know how to communicate properly and respectfully with the guide and company representative. We made the payment immediately after check-in, but even by the following morning, we had still not received the paid invoice. When we went to ask for it, the staff member was mumbling and complaining instead of simply assisting us professionally. Because of these unnecessary delays, our guests also had to wait for quite some time even after checking out. What is even more disappointing is the lack of communication. We tried calling the hotel hotline, but nobody answered. There was also another mobile number available, but that was not answered either. If guests cannot reach the hotel in an emergency, what is the purpose of having a hotline and contact numbers? I sincerely request the management and directors of this hotel to look into how the ground staff and those in managerial positions communicate with guests, guides, and travel company representatives. No matter who walks into your hotel, every guest deserves to be treated with respect, courtesy, and professionalism. A five-star hotel should have five-star service and, most importantly, five-star attitudes. Beautiful hotel, but unfortunately, the service and staff attitude we experienced were nowhere near five-star. Very disappointing.
Showing 5 of 136 verified guest reviews
Good · 7.7/10 average
