CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710, Playa del Carmen
Prices update live for your party size.
Outdoor Pool and Terrace Indulge in our outdoor pool or admire the view from our terrace, perfect for relaxation and soaking up the Mediterranean vibes. Dining Options Satisfy your cravings at Resto Esmeralda, our on-site restaurant, or opt for room service during limited hours for a cozy meal in your room. Convenient Amenities Enjoy perks like express check-out, a 24-hour front desk, and free self-parking. Stay connected with complimentary Wi-Fi and unwind in our air-conditioned rooms with modern facilities. Immerse yourself in the beauty of Playa del Carmen at Punta Esmeralda, just minutes away from stunning beaches and exciting attractions. Book your stay now for an unforgettable experience.
CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710, Playa del Carmen
What this property offers to every guest — pulled live from the hotel's own facility list.
Straight from the property — times, parking, pets, children.
Pets not allowed
Service animals not allowed
Essential workers only - NO
Limited hot water onsite
Professional property host/manager
No cribs (infant beds) available
Verified reviews from recent guests — pulled live from our property partner.
Very noisy area, you can see roof tops very dirty
Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌
cheap price for a good staying
Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.
No tienen luz ni agua, Y no dan solución a nada. TERRIBLE
Showing 5 of 116 verified guest reviews
Mixed · 5.3/10 averageAverage of the 8 most recent reviews
