Route touristique de Skanes Monastir, Monastir, 5000, Monastir
Prices update live for your party size.
Luxurious Spa and Beach Amenities Indulge in massages at the full-service spa and unwind at the private beach and outdoor pools. All-Inclusive Dining Experience Enjoy international cuisine at L'amandier or have snacks at the coffee shop. All-inclusive rates cover meals and drinks. Convenience and Comfort With air-conditioned rooms, private balconies, and deep soaking bathtubs, enjoy a comfortable stay. Book your stay at Shems Holiday Village & Aquapark for a relaxing seaside retreat with top-notch amenities.
Route touristique de Skanes Monastir, Monastir, 5000, Monastir
What this property offers to every guest β pulled live from the hotel's own facility list.
+15 more facilities available at the property
Straight from the property β times, parking, pets, children.
Pets not allowed
No elevators
Professional property host/manager
Verified reviews from recent guests β pulled live from our property partner.
βAVOID unless you want to loose weightβ
Worst hotel I have ever stayed in. Food is atrocious, I wouldn't feed it to my dog. Staff are very very underpaid and treated like trash. Cockroachs and mosquitos are off the scale. Beach is tiny and dirty. Drinks are tiny and queues are terrible. No water after 11pm. We lived on salad and boiled eggs cause none of could eat. The area has nothing at all, so your stuck. It felt like a celebrity trial, Avoid at all costs
βDonβt go thereβ
My stay at this hotel in October was one of the worst travel experiences Iβve ever had. In my personal experience, the cleanliness was completely unacceptable β the restaurant area looked dirty, and I personally saw cockroaches there. The food also appeared poorly handled, and I did not feel it was safe to eat. As a parent of a teenage daughter, I did not feel that this hotel provided a safe environment. I felt deeply uncomfortable with the atmosphere and did not believe the management took our concerns seriously. We even had to involve the police due to how unsafe the situation felt, yet I felt the hotel staff were more interested in protecting themselves than helping us. In my opinion, the management at the time was extremely unprofessional, unhelpful, and dismissive. I strongly regret choosing this hotel, and I would absolutely not recommend it to anyone.
βI made the most amazing memories for a 3 starβ
Upon arrival at we agreed to kindly buy the staff and told that we couldnβt check into her until two, but we could go for food and enjoy the hotel. The staff were lovely and a very nice. There was a smell in the air, which wasnβt very nice in certain parts of the hotel obviously a drainage system, but it wasnβt everywhere. The rooms were nice, however, they were very unsafe as they were tiled floors. I have a son which is just learnt to walk. And I could not put him on the floor of a risk of him slipping over and cracking his head. There was no rugs or anything and if there was the slightest water which got on there from the shower then it was very slippery. The shower could need a deep clean and the toilets were a bit difficult to flush but did flush. There was always toilet roll and fresh towels given to me in the room and the cleaners were really nice and changed the bedsheets every day. I went on lovely excursions and I had the most amazing times. My daughter also had made the most amazing memories. She had learnt to swim properly in the pool and had an amazing time just generally at the hotel. She absolutely loved the mini disco and I would just like to say a massive shout out to the animation team because they were lovely. The food was basic however there was always something really nice to eat. There was croissants there was also cereal. There was nothing like bacon but there were some sausages which were hot sausage sausages but there was also fresh eggs and ominous which could be made or fried eggs and also chocolate pancakes for the kids. There is also fresh cheese and bread and salad so there was choice. There was always coffee available however the most annoying thing was I did not have a refrigerator in my room and you could also not get bottled water after 11 oβclock and you would have to pay prices which I think is a bit ridiculous when youβre at all inclusive. Especially for water. There was a storm and my electric did cut out and I had to find the fuse box as I was not going back into the rain and then the staff became and fixed the problem the next day and everything was fine. But like I said, I had the most amazing experience and I will definitely go back. For a three star hotel, I think you are getting more than what I thought that was. Yes, they could be some tweets in the hotel, but I cannot fault anything. I had the most amazing time.
β8 days of πβ
Having spent 8 days at Shems it has been quite a pleasant trip. There are a few negatives, on 1st reflection the village is very nice. The bungalows are ok just in need of a bit an update, a good deep clean & a lick of paint would bring the place up to 4 stars. The beds are very hard & uncomfortable. I recommend locking any valuables away as i had a bottle of perfume stolen from my bungalow. The food was ok typical of a 3 star hotel. Always something to eat. The beach is also very small but easily accessible. Also you are in the middle of nowhere nothing is within walking distance. On the positive side the staff are all very nice especially the animation team who work extremely hard & long hours. Deserve more pay than they get. So a massive shout out to those guys.
βPlease avoid, and don't take your childrenβ
I would like to preface this review by saying we knew we were booking a '3 star experience' However, everywhere we have been - usually this is based on facilities, and not cleanliness and basic living needs. We have stayed in hostels all over the world, and I lived in a tin shed in Thailand, and can categorically say this is the most upsetting experience I have ever had. Please do not bring your children here. We paid Β£200 after 24 hours to hire a car, so that we could eat, and for our son to eat. We are not the kind of family that expect a British menu in a foreign country, and we are all happy to eat and try anything - 2 days of the smell of this food hall and you will understand why we had to get out and drive to buy our own food. What should have been a straightforward holiday turned into a super expensive, stressful time for us where we felt we couldn't stay in the hotel. Please be aware, there are NO SNACKS, restaurant is open 3 x a day with the same food every day. That is it. Our experience at this hotel was awful from start to finish. Check-in: On arrival, reception charged my husband twice for the tourist tax. Instead of quickly fixing the mistake, we were left standing in the boiling heat for half an hour with our child while they tried to figure it out, only to be told to come back another day for a refund. Room / Bungalow: The bungalow was in a terrible state. Every day, the toilet and drains stank so badly that the whole place smelled. On arrival there was no toilet roll, and throughout our stay we had to ask daily just to get one. The bathroom had live wires sticking out of a hole in the wall, a cracked sink, crumbling plaster, and a shower with no holder that only stayed hot for five minutes. Cleaning was non-existent β we found someone elseβs earrings left in a cup, the vanity unit was filthy and stained, and old food under the fridge was only discovered once ants started carrying it out. Ants were everywhere, including in the bed, and included red ants. Outside the bungalow, dirty plates of food left by other guests would sit for up to four days in 30-degree heat before being collected. Rubbish and unwanted items were scattered around the grounds β an old broken inflatable sat outside ours for five days straight. The beds and bedding were dreadful. We were only given a base sheet, nothing to sleep under, and had to ask repeatedly for three days before receiving anything. The pillows were filthy and ancient. The shutter in the bedroom was broken and nearly injured my husband when it collapsed on him, badly bruising his leg. Facilities: The pool was dirty, which we could clearly see with an underwater camera. One set of pool steps broke further each day until they were completely removed. Umbrellas were unsafe β most didnβt work properly and you had to force them up and wedge in a bit of metal to stop them collapsing, a real hazard. The public toilets were permanently flooded, smelly, and never had toilet paper. Food & Drink: The food was dreadful. Very little variety, and the dining area was swarming with flies at all times. Instead of keeping the space cool with air conditioning and closed doors, doors were left open and the food was crawling with insects. Staff were often seen eating directly from the serving trays, and food was cleared away whenever they felt like it β so if you arrived late into the dining window, there was often little left. Tables were rarely reset, meaning you had to hunt for cutlery, napkins, or even salt. Drinks were served in flimsy single-use plastic cups, and if you wanted something more durable you had to buy your own from the on-site shop at four times the price youβd pay outside. Not exactly what you expect from an βall-inclusiveβ resort. Customer Service: We were promised a late checkout until 3:30pm since our transfer wasnβt until later. On the morning of departure, we were told it wasnβt possible β despite the hotel being practically empty. At this point we hadnβt packed because weβd relied on having those extra hours. My husband had to argue for an hour before they finally agreed. Overall: This hotel was unsafe, dirty, and badly run. From the stinking drains and filthy rooms to the broken facilities, infested food areas, and poor customer service, it was without doubt one of the worst hotel experiences weβve ever had. Definitely not somewhere we would recommend.
Showing 5 of 49 verified guest reviews
Good Β· 7.8/10 average
